Frequently Asked Questions
Miss a day of training and lose your streak?
Complete the “Revive Your Streak” session. You have up to 3 days to complete it.
Looking to add a 2nd player to the account?
Go in your App Settings > tap Player #2’s name at the top. Not there? The 2nd invite most likely was sent to a different email.
Trying to link your account to a group subscription?
Make sure you are using the same email address to which your group invite was sent. You can edit the email address in the sign up process or after sign up.
Want to purchase a subscription?
Check out our Individual and Group Plans. Download our Free Week Trial in your App Store for 7 days, on us!
Looking to upgrade your subscription?
Go into the Techne App > Settings > Subscription. You can do so immediately.
Need a refund through an iOS purchased subscription?
You must reach out to Apple directly, to Request a Refund.
Forgot your password?
Open the Techne App, tap Log In, tap the "Forgot Password" option at the bottom of the page (below the large "Login" blue button). You’ll type in email and have to verify your address with a code.
No longer part of a group but want to keep training?
You can purchase an Individual Subscription, and keep all your training progress in the same account. Go in your App Settings > Subscription > Choose Your Plan > Pay. *If it’s a 1st-time subscription purchase, you can go to Settings > Add a Code > enter STICKWITHIT for 10% off. You’ll see the discount at checkout.
“I purchased a subscription through iOS but the App is telling me I have to pay to train”
Try tapping “Restore Purchase”. Sometimes when you purchase an App through iOS, the system may not recognize that automatically, see here.
How can I start my free trial?
Download the app from the app store, tap get started, and then register for an account. We do not automatically charge you when the free trial is over, and if you need more time to train before subscribing, just let us know. We're here to help you or your player in their soccer journey.
What age(s) is Techne most appropriate for?
Techne training requires a certain level of focus and self-awareness. It may not be appropriate for a player who you would not recommend to "train on their own." Below a certain age, we recommend players just go out and PLAY! Otherwise, as long as a player has the focus and self-awareness to watch a demonstration and work on it, Techne is great for all ages and levels.
How long does the weekly session take to complete?
If you go through the weekly session one time from start to finish, it can be anywhere from 30-90 minutes of actual time on task. Each drill allows you to train for 1-3 minutes and you'll need some rest between each and time to check out the next drill. You can do each drills, sections of the session, or the entire session as many times as you want during the week, though!
Will I be able to save the weekly session to do again later?
We allow access to the current weekly session as well as the previous two weeks. Don't worry, though, all exercises will repeat over time so if you're dedicated to your training you'll notice that the sessions are continually cycling back through basic repetitions as well as always introducing new drills.
How can coaches know if players are actually logging the time they are reporting?
The way the app records players' time is that they time themselves using the app timer for 1, 2, or 3 minutes as they train at each drill. Then the time is added to their training log and they can repeat the drill or continue to the next. Players logging time will have to be active in the app and using the timer. It's impossible to know exactly what they're doing and how they're doing it during that timeframe but we figure if they're going to put in the time using Techne, they might as well be using it to get better!
Can more than one player use the same account?
Each Techne account will only track the time trained and Time Trial scores for one player. You're welcome to have friends or siblings train alongside you, but the app will not track their progress.